The first impression does not match the quality of the business.
One-Day Website Rebuild / no upfront build fee
A better local business website in one day.
Service Relay rebuilds outdated local business websites into clear, mobile-first intake sites that make the next step obvious. Send your current site and we'll tell you whether it is a fit for the one-day process.
Preview build
$0
until you approve
Launch
$500
one-time fee
Website care
from $49/mo
after launch
sample preview / day 1
Start here
Want us to take a look?
Send your current website and we'll review the first impression, mobile experience, trust signals, and request-service path. If it looks like a fit, we'll follow up with specific recommendations.
Prefer to talk? Book a 15-minute intro ->01 / The problem
Your business should not lose trust before the first phone call.
Many local businesses do good work but lose leads because the website looks outdated, loads poorly on mobile, hides the next step, buries the service area, or fails to route inquiries clearly. Service Relay fixes the public-facing first impression quickly, then helps improve the systems behind it over time.
Half of visitors arrive on a phone and can't navigate it.
Visitors should not have to hunt for the phone number.
Visitors can't tell whether you cover their neighborhood.
No single, obvious action - call, quote, book, or message.
Past rebuilds went over scope, over budget, or never shipped.
02 / The offer
Built first. Pay only if you approve.
Service Relay builds the first version of your new website before you commit to anything. After a short intake meeting, you stay available for quick answers during the build day. Within 24 hours, we walk through the finished site together. You decide whether to launch.
Request website reviewWhat you get
A finished preview with the pieces that make a local site useful.
- Mobile-ready homepage with one clear next step
- Services and service area written for fast trust
- Contact, booking, or quote form connected to lead routing
- Launch walkthrough so you can approve or walk away
03 / How it works
One intake. One build day. One launch decision.
Send your site
Send your current website or book an intro call. If it looks like a fit, we complete a short intake so we have what we need for the build day.
Build day
Service Relay builds a clean, mobile-ready preview within 24 hours. Stay available for quick questions.
Preview walkthrough
We walk you through the finished site together. You make the launch decision.
Launch & care
Approve and launch for $500. Continue with Essential Website Care from $49/month, plus only the modules you select.
04 / Pricing
$0 upfront. $500 to launch. Care from $49/month.
We build the first version before you decide. You see a finished site, not a mock-up.
Domain connection, deployment, form testing, analytics setup, and handoff into monthly care.
Hosting, SSL, uptime checks, backups, form routing, basic security upkeep, and broken-form support. Optional modules are added separately.
Site reliability
Keep the site online and maintained.
Hosting, SSL, uptime checks, backups, deployment upkeep, and basic security maintenance.Lead capture
Keep inquiry paths working.
Contact form routing, notification support, basic analytics setup, and help if a form breaks.Growth path
Add only what the business needs.
Booking requests, quote requests, local presence, review requests, and other modules can be selected before checkout.05 / Who this is for
Best for established local businesses with a website that doesn't reflect the work.
- HVAC, plumbing, roofing, tree service, landscaping, electrical, mechanical
- Insurance agencies, accounting and bookkeeping, small clinics, med spas
- Owner-led businesses with outdated or weak websites
- Established service businesses with real customers and revenue
- Teams that can answer quickly and decide within 24-48 hours
- Early idea-stage startups without a defined offer
- E-commerce stores needing product catalogs, checkout, or inventory
- Clients seeking heavy custom branding or unlimited creative iteration
- Committee-based organizations that can't approve quickly
- Membership portals, complex booking platforms, or large custom apps
06 / Beyond the website
A better website can lead to better follow-up, routing, and operations.
After launch, Service Relay can help with the practical systems around the site: intake, missed-call response, quote follow-up, review requests, scheduling handoffs, reporting, CRM updates, and AI workflows where they actually make sense.
Review request automation
Most local businesses need more reviews and can understand the value quickly. Pairs naturally with the live site.
Lead follow-up & missed-call response
Captures form submissions and missed inquiries with structured email and SMS follow-up so leads don't go cold.
AI website chat & intake
Turns the site into a better intake channel - answering common questions and qualifying leads after hours.
After-hours phone answering
Natural fit for service businesses that miss calls. Routes urgent work and captures detail for next-day response.
Google Business Profile support
Local search hygiene that pairs well with website improvements - posts, photos, reviews, service-area accuracy.
Operations & Practical AI Audit
For businesses ready to improve more than the website: process mapping, bottleneck analysis, prioritized recommendations, and an implementation roadmap - $2,000 for businesses of 50 employees or fewer.
07 / About Doug
Hi, I'm Doug.
I founded Service Relay to help local businesses turn outdated web presence, missed leads, and manual follow-up into cleaner systems customers can actually use.
My background spans 25+ years across operations, software systems, security, automation, and applied AI. I've advised executives, led multidisciplinary engineering and operations teams, and built systems where technical decisions had to translate into measurable business outcomes.
The goal is practical improvement: understand how work really moves, fix the highest-friction points first, and use technology only where it makes the business easier to run.
08 / FAQ
Common questions.
Is the website really free?
The preview build is free. You only pay if you approve the finished site and want Service Relay to launch and manage it - $500 to launch, then Essential Website Care starts at $49/month. Optional modules are added only if you choose them.
Do I own the website?
Service Relay manages the site as part of the monthly care plan. Ownership, access, export, and service terms are defined clearly in the agreement before launch.
What if I don't like the site?
You don't pay to preview it. Feedback may be considered, but the one-day offer is not an unlimited redesign engagement. If the finished site isn't right for you, there's no obligation to launch.
How fast is 24 hours, really?
The 24-hour clock depends on you providing required information and quick answers during the build window. If client materials are delayed, the timeline pauses - the clock is on active work, not calendar time.
Can you use my existing domain?
Yes, assuming you have access to the registrar. DNS and domain setup happens during launch after approval, not before.
What kinds of businesses qualify?
Established local service businesses and owner-led companies with a clear offer, real customers, and the ability to make fast decisions. See the "Who this is for" section above for fit and non-fit examples.
Can you add automations after launch?
Yes. Care-plan clients can add lead follow-up, review requests, intake routing, AI chat, CRM updates, and after-hours phone assistance as separate services. For broader workflow questions, the audit helps decide what is worth improving first.
What is the Operations & Practical AI Audit?
A focused engagement for businesses that want to improve the work behind the website. We map how leads, calls, estimates, follow-up, and internal handoffs move today, then identify the highest-value fixes and where practical AI or automation may help. The standard fee is $2,000 for businesses of 50 employees or fewer.
How disruptive is the build day?
The build day needs a contact who can answer questions quickly - not full attention. Most clients spend 30-60 minutes total across the day responding to questions and reviewing the preview at the end.
What am I agreeing to after launch?
The preview has no launch obligation. If you approve the site, the launch fee and monthly care plan are reviewed before payment so you know what is included, what is separate, and how the managed service works after the site goes live.
Ready to see what one day can do?
Want us to take a look?
Send your current website and we'll review the first impression, mobile experience, trust signals, and request-service path.
Request website review Or book a 15-minute intro ->Or email info@servicerelay.com